Terms of
Service

Who We Are

Sanshui: Poker Puzzle is made by Sportella and published by ARDS Workup & Affiliated Products, 107 S Lane St #1003, Blissfield, MI 49228, United States (“we”, “us”). These terms cover the Sanshui website at every address it is served from and the Sanshui Android app. Our Privacy Policy and Refund Policy are part of them.

The Game

Sanshui is a single-player puzzle played with a standard deck of cards. It has no real money, no betting, no wagering and no prizes of real-world value: nothing in it can be cashed out, traded or exchanged for money or anything of value, and scores, Presence and leaderboard places have no monetary value. Pearls, and the felts, card faces and companions of the Pearl Market they pay for, are in-game rewards earned only by solving puzzles; they cannot be bought with money, and they have no value outside the game.

The demo is free to play without an account. Signing in, free, opens more of the game. Sanshui Complete, the full game, is one optional purchase. There are no special cards, no paid boosts and nothing else to buy: every puzzler meets the same rules.

Your Account

You may sign in with your Google account or a passkey. You are responsible for keeping access to them safe and for what is done with your account. You may have more than one way in to one account, but please do not make accounts to get around a limit, a block or the leaderboard’s fairness. You must be at least 13 years old (16 in the EU and UK) to sign in or make a purchase, and if you are under the age of majority where you live, a parent or guardian must agree to these terms for you.

Your table name is shown to other puzzlers. It must not impersonate anyone, including Sportella, or be offensive; we may reset a name that is.

Sanshui Complete

Sanshui Complete is a one-time purchase that opens the full game for the account that bought it, on every device you sign in on, for as long as Sanshui is offered. It is a licence to use the game, not a sale of it. It is not a subscription and never renews.

On the website, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our web orders. Paddle provides all customer service inquiries and handles returns for those orders, under its own buyer terms. In the Android app, the purchase is made through Google Play, under Google Play’s terms.

Prices are shown before you pay and may include taxes where they apply. We may change the price for future purchases; a change never affects a purchase already made. A purchase that is refunded, reversed or charged back closes the full game it opened. Refunds are covered by our Refund Policy.

Fair Play

The leaderboard is for everyone, so please play it straight. You agree not to: use bots, scripts or automation to play; tamper with the game, its requests or its scores; exploit a bug instead of reporting it; share or sell an account; overload, probe or attack the service; or try to reach anything that is not yours. We may remove scores, leaderboard entries or access gained this way, and suspend or close an account that breaks these terms, as fairly and proportionately as we can.

An account is one puzzler’s. If we find that an account has been sold, we reset it to zero: its Presence, leaderboard entry and play are deleted, while its sign-in and any purchase made on it stay.

What You Post

Puzzlers on the leaderboard may post, reply and upvote on the puzzlers’ blog, and send feedback and messages. What you write stays yours, and you give us a worldwide, free licence to show, store and share it within Sanshui and its blog channels so the blog can work. You are responsible for it: keep to the blog’s rules, post nothing unlawful, hateful, harassing or misleading, nothing that belongs to someone else, and no personal information. We may take down anything that breaks them.

Our Content

Sanshui, its rules as written, its art, animations, music, sound, characters (ThreeHeart, Master Shen and the rest), names and logos belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to play the game for your own enjoyment. Please don’t copy, resell, reverse engineer or redistribute it, except as the law allows. Sharing your own screenshots, clips and stamped cards is welcome.

Changes to the Game

Sanshui is a living game: we may add, change, rebalance or remove puzzles, modes and features, and may pause the service for repairs. We work to keep your save and Presence safe, but cannot promise the service will always be available or free of errors. If we ever stop offering Sanshui, we will tell puzzlers ahead of time where we can.

Disclaimers & Liability

Sanshui is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties beyond those these terms state, and we are not liable for indirect or consequential loss, or for loss of progress, data or scores. Our total liability to you for any claim about Sanshui is limited to the amount you paid us for it in the twelve months before the claim. Nothing in these terms limits rights you have as a consumer that the law of your country does not allow to be limited, including liability for death or personal injury caused by negligence, or for fraud.

Ending

You can stop playing at any time, and delete your account from the Privacy Policy (Delete account). Deleting your account gives up the full game it held. We may end or suspend your access if you seriously or repeatedly break these terms; if we close an account that bought Sanshui Complete for any other reason, we will refund the purchase.

Law & Disputes

These terms are governed by the laws of the State of Michigan, United States, without regard to its conflict of law rules, and disputes go to the courts of Michigan, unless the law of the country where you live gives you the right to have them heard there or under its laws. Please contact us first: most things can be sorted out quickly.

Changes & Contact

We may update these terms; the effective date above changes with them, and important changes are announced in the game. Continuing to play after a change means you accept it.

Contact. Message Sanshui’s creator from the Feedback panel on the puzzlers’ blog, email Sportella@ThePokerPuzzle.com or call +1 757 SANSHUI (+1 757-726-7484).